Shipping Policy
Global Shipping & Delivery Policy
Comprehensive guidelines covering our international dispatch standards, delivery schedules, transparent shipping rates, shipping insurance, and tax inclusions.
1. Order Processing & Dispatch Timeline
At Sports Kit Guide (sportskitguide.com), every order—whether it's standard fan gear, retro classics, or customized jerseys with personalized lettering—is meticulously handled, quality-checked, and securely dispatched from our fulfillment center within 1 to 3 business days following payment confirmation.
2. Estimated Transit & Delivery Windows
We provide reliable international shipping to sports fans across North America, Europe, and global destinations. Standard delivery typically takes between 7 to 15 business days to arrive safely at your doorstep. Please note that transit times may experience minor variations during peak sports tournament seasons or public holidays.
3. Transparent Shipping Rates & Free Delivery Threshold
We believe in absolute transparency with zero hidden checkout surprises. Our shipping rates are structured as follows:
- North American & European Destinations: Orders under $57.00 carry a standard delivery fee of $5.00.
- Other International Regions: Orders under $57.00 carry a standard delivery fee of $7.00.
- Global Free Shipping: All orders totaling $57.00 or more qualify for 100% FREE shipping automatically applied at checkout!
4. Optional Shipping Insurance
To provide extra peace of mind during international transit, customers can optionally select our Shipping Insurance at checkout, priced at just 3% of the total order value. This covers loss, severe transit damage, or package misplacement, ensuring a priority replacement or full refund.
5. Tax Inclusions & Customs Duties
All applicable taxes are fully included in our pricing structure. You will never face unexpected customs clearance fees, import duties, or hidden surcharges upon package delivery.
6. Tracking Your Shipment
As soon as your package leaves our fulfillment facility, you will receive an automatic dispatch confirmation email containing your secure tracking ID. You can check live, real-time transit updates anytime on our Order Tracking page.
7. Delivery Issues & Support
If your tracking shows a delivery exception, or if your package is delayed beyond the expected timeframe, please verify your shipping address first and then reach out to our dedicated support team at sportshub.service@outlook.com. We are always here to assist you.